The Social Security Administration announced yesterday that “the agency is offering a new mobile optimized website, specifically aimed at smartphone users across the country. People visiting the agency’s website, www.socialsecurity.gov, via smartphone (Android, Blackberry, iPhone, and Windows devices) will be redirected to the agency’s new mobile-friendly site.”
According to the release, and apparent after visiting the site, “visitors can access a mobile version of Social Security’s Frequently Asked Questions, an interactive Social Security Number (SSN) decision tree to help people identify documents needed for a new/replacement SSN card, and mobile publications which they can listen to in both English and Spanish right on their phone.” On the other hand, however, the majority of online services, such as benefits applications and accessing your “my Social Security” account, are still better experienced on a traditional desktop machine.
Social Security’s move to encourage use of its site via handheld device comes in response to the fact that each year, more than 35 million of its web views occur on smartphones.
